Mastering Booking Schedules: The Ultimate Guide For Marketplace Vendors

Mastering Booking Schedules: The Ultimate Guide For Marketplace Vendors

Struggling to keep track of booking schedules in your marketplace? Managing services like rentals, classes, or consultations can get overwhelming without the right tools.

The WC Vendors WooCommerce Bookings plugin simplifies this process. It seamlessly integrates WooCommerce Bookings into your marketplace, giving vendors everything they need to manage bookings efficiently.

In this guide, you’ll learn how to set up booking schedules, solve common setup issues, and create a smooth booking experience for your customers.

Let’s get started!

What Is Appointment Scheduling?

two persons scheduling an appointment
Appointment scheduling simplifies bookings improves customer experience and boosts revenue opportunities

Appointment scheduling is the process of setting up and managing availability for bookings. With a reliable booking system, vendors can create time slots for their services. They can set their availability and make it easy for customers to book online.

Why is this important?

  • Saves time: Automates the booking process, eliminating the need for back-and-forth communication. Vendors can focus on delivering great services instead of managing schedules manually.
  • Improves customer experience: Offers a seamless booking experience, allowing customers to secure services at their convenience. A simple and clear process keeps customers satisfied and encourages repeat bookings.
  • Streamlines operations: Keeps vendors organized by reducing scheduling conflicts and preventing overbooking. Clear availability ensures a professional and reliable experience for both vendors and customers.
  • Boosts revenue opportunities: By making it easy for customers to book, vendors are more likely to attract and secure more appointments.

Now that we’ve covered the “why,” let’s move on to the “how” with Setting Up Your Booking Schedules.

Setting Up Your Booking Schedules

Creating a solid appointment schedule is the first step to managing bookings effectively. With WC Vendors WooCommerce Bookings, vendors can define their availability, set booking rules, and manage schedules directly from their dashboard.

Let’s walk through the setup process step-by-step.

💡Note: For this guide, we assume you have already downloaded WC Vendors and WooCommerce Bookings. If you haven’t done so, follow the WC Vendors WooCommerce Bookings Getting Started Guide to install and configure these tools.

Adding a New Bookable Product

WC Vendors vendor dashboard showing the steps to add a new bookable product, including product name, description, and booking settings.
Add a new bookable product directly from the vendor dashboard click to zoom
  1. Navigate to the Vendor Dashboard
    • Go to the Products tab and click Add New Product.
  2. Enter the Product Name
    • For this example, we’ll name the product Pawfect Spa Day.
  3. Add a Product Description
    • Provide a detailed description of the service. This will be filled out in the description field. Ensure it highlights what customers can expect, including any unique features or benefits.

Product Data: Booking Schedule Settings

The Product Data section is where vendors define booking schedule settings. Let’s break down each part of the settings.

General Settings

Product Data section highlighting the General Settings tab
Set up booking schedules in the Product Data section under General Settings click to zoom
  1. Tick the “Virtual” Option
    • Since this is a service (not a physical product), check the Virtual box.
  2. Has Persons and Has Resources
    • Check these boxes if the booking depends on specific people (e.g., spa staff) or resources (e.g., grooming equipment).
  3. Booking Duration
    • Fixed Blocks of 1 Day(s):
      • Define the duration of the booking. For Pawfect Spa Day, each session will last one day.
  4. Calendar Display Mode
    • Calendar Always Visible:
      • This ensures customers can see availability immediately without needing to click additional buttons.
  5. Requires Confirmation?
    • Tick this box if admin approval is required before a booking is finalized.
    • Note: Payment is not taken during checkout for unconfirmed bookings.
  6. Can Be Cancelled?
    • Check this box if customers can cancel their bookings. Refunds must follow marketplace policies.
  7. Booking Can Be Cancelled Until
    • Define how far in advance a booking can be canceled.
    • Example: 3 days before the start date ensures ample notice for cancellations.

Advanced Settings

Advanced Settings tab in the Product Data section, showing options for purchase notes, menu order, reviews, and vendor editing permissions.
Configure additional options for your bookable product in Advanced Settings click to zoom
  1. Purchase Note
    • Add a message customers will see after booking confirmation.
    • Example: Thank you for booking the Pawfect Spa Day! The price for this service ranges from $50 to $80 per session, depending on the size and breed of your pet. The final amount will be confirmed during checkout.
  2. Menu Order
    • Set the product’s display order relative to others. Default is 0.
  3. Enable Reviews
    • Allow customers to leave reviews for the service.
  4. Disable Edit
    • This option is for marketplace owners to restrict vendors from editing the product after it’s published.

Availability Settings

The Availability Settings section lets vendors control when and how their services can be booked. Let’s go over each setting and add examples to show how they can be configured.

Availability Settings section, showing options for maximum and minimum bookings, buffer periods, and selectable days configuration.
Manage when and how services can be booked in the Availability Settings click to zoom
  1. Max Bookings per Block
    • Define how many bookings can occur during each time block.
  2. Minimum Block Bookable
    • Set how soon a booking can be made. Example: 0 days means customers can book same-day appointments.
  3. Maximum Block Bookable
    • Limit how far in advance bookings can be made. Example: 12 weeks ensures you don’t overcommit.
  4. Require a Buffer Period
    • Add time between bookings to prevent overlaps. Example: 0 days allows back-to-back bookings.
  5. Adjacent Buffering
    • Enable this if buffer periods should apply both before and after a booking.
  6. All Dates Are…
    • Choose whether dates are available by default or require specific rules for availability.
  7. Check Rules Against…
    • Decide if rules apply to all bookings or just specific blocks.
  8. Restrict Selectable Days
    • Limit which days of the week are available for booking. Vendors can use this to block off weekends or specific weekdays.

Example 1: Allow Customers to Book 1–7 Days

an example of booking settings for the Puppy Playcare package, configured to allow customers to book a minimum of 1 day and a maximum of 7 days.
Example Configure 1 to 7 day booking options for the Puppy Playcare package click to zoom

If you want customers to book services for a minimum of 1 day and a maximum of 7 days:

  1. Go to Booking Duration and set:
    • Fixed Blocks of: 1 Day(s)
  2. Under Availability Settings, configure:
    • Minimum Block Bookable: 0 days (allows same-day bookings).
    • Maximum Block Bookable: 7 days (customers can book up to 7 days in the future).

Example 2: Allow Customers to Book Only 1 Day at a Time

an example of booking settings for the Pawfect Spa Day, configured to allow customers to book only 1 day at a time.
Example Configure single day bookings for the Pawfect Spa Day click to zoom

If you want customers to book only a single day at a time:

  1. Go to Booking Duration and set:
    • Fixed Blocks of: 1 Day(s)
  2. Under Availability Settings, configure:
    • Max Bookings per Block: 1 (only one booking per block).
    • Restrict Selectable Days: Choose the specific days customers can select if needed.

Cost Settings

Cost Settings section, showing options to set a base price, block cost, and display cost for bookable products.
Define pricing for bookable products in the Cost Settings section click to zoom

The Cost Settings section allows vendors to define pricing for their bookable products. This includes setting a base price, calculating costs based on time blocks, and showing an estimated cost to customers. Let’s break down each option:

  1. Base Cost
    • The flat rate charged for the booking, regardless of duration.
    • Use Case: A grooming service with a fixed base fee of $20 for preparation and setup costs.
  2. Block Cost
    • The cost per time block (e.g., per day).
    • Use Case: If a service costs $50 per day, the block cost will be set to $50.
  3. Display Cost
    • The estimated total cost shown to customers. This helps them understand pricing before checkout.
    • Why It’s Important: Displaying a clear estimated cost helps customers understand pricing and reduces abandoned bookings.

Example: Pawfect Spa Day

Let’s set up pricing for the Pawfect Spa Day:

  • Base Cost: $10
    • This covers preparation and administrative costs for each booking.
  • Block Cost: $40
    • This is the cost for each day of the spa service.
  • Display Cost:
    • If a customer books for 2 days, the displayed cost will be: $10 (Base Cost) + $40 × 2 (Block Cost) = $90

Export Settings

Export button in the Product Data section, used to create a ZIP file of product settings, resources, and availability rules for troubleshooting or sharing with support teams.
Export product settings and rules with the Export button click to zoom

Click the Export button to create a ZIP file of the product’s settings, resources, and availability rules. This is useful for troubleshooting or sharing product details with support teams, such as WooCommerce.

By configuring these settings carefully, vendors can create reliable and customer-friendly booking schedules.

How Managing Booking Schedules Helps Grow Your Business

A well-managed online booking system is more than just a tool. It helps your business grow by boosting sales and meeting the increasing demand for online bookings.

With simplified appointment scheduling, customers can book services anytime and anywhere, without needing to call or visit your store!

A smooth and easy process removes barriers, making it simple for customers to book. This means more completed bookings and fewer missed opportunities. When scheduling is effortless, customers are more likely to return, driving repeat bookings and building lasting loyalty for your marketplace. Exciting, right?

Conclusion

The WC Vendors WooCommerce Bookings plugin makes managing booking schedules simple and efficient. This tool is designed to help vendors streamline their operations, offer seamless booking experiences, and ultimately grow their businesses.

To make the most of your booking system, here’s what you need to remember:

By following these steps, you can create a well-organized and efficient booking system for your marketplace. Ready to get started? Master your booking schedules today and take your marketplace to the next level!

author avatar
Katrine Villanueva Writer, Content Manager
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