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- This topic has 23 replies, 4 voices, and was last updated 9 years, 8 months ago by
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Hello all,
Love the new site!
I was wondering if any of you would know what’s going on, as I’ve researched & I’m clueless!
Basically my website just stops allowing me access, I contacted my host. They said something like “your requesting 3.6 ‘GET REQUESTS’ per second & your IP has been blacklisted.”
So they removed me from the blacklist, but this has happened another 4 times in 3 days!
All they could say is it’s coming from my images 2014 folder, which didn’t seem that helpful. I’ve been through the folder & it’s just images. They seemed very vague, said it maybe plugins overlapping.
I can’t keep getting blacklisted & I have no idea how to check what’s going on…
Wondered if anyone could shed any light on the subject,
I’m using woocommerce, product vendor, WPUF, I only recently installed WPUF so not sure if that’s causing the issue.
Any help or advice is hugely appreciated!
MichelleHi Michelle,
When you are getting locked out, what page are you trying to access? Could you include a link to your site?
Ben
This might be related to admin-ajax. I’ve seen this as an issue for people getting black listed from their hosts before.
It might be worth asking if this is the script that is making the requests.
Hello
It might be the new filter I added to the widget for the attributes…
Do you think it could be that? That was wp Ajax filter plugin.
I tried to install w3 total cache to teduce the requests (what a nightmare) the site went crazy, followed several tutorials with no luck.
Talk about complicated…But on the plus I installed the Amazon s3 with cloud front works great, after I figured out what I was doing! Customers images are now uploaded straight to the s3 🙂 save my shared server space.
But this hasn’t helped with my original problem of get requests issue.
http://www.tagarazzi.com
Any help would be appreciated
MichelleW3 Cache sure is a pain in the ass configuration-wise. I can never get it to fully work without disabling a bunch of options in it.
If you think it’s the filter you added, why not remove the filter and see if the problem goes away? I’d be pretty darn confident by stating that this isnt a WC Vendors issue, nothing that the plugin (or Matts) does would cause a problem like this.
Yes I will give that a go & see if I get blocked again & let you know. I installed It recently. I’m on jury service this week
I removed the plugin… And there seems to be no difference. Does anyone recommend a good cache plugin to reduce the number of requests? And that will work with woocommerce/product vendor (wc vendor)? I’ve read a lot of information of conflicting views & issues with the cart pages etc not working & emptying. So wondered if anyone had a recommendation? This may help my issue!
Thanks all
Michellehttp://docs.woothemes.com/document/configuring-caching-plugins/
…is Woo’s page on how to configure W3 Total Cache. I use it, but have to disable the minification otherwise there’s issues with other plugins I use. Ignore the section on “Varnish”, as it wont apply to you.
In order to fix your get requests issue, I would disable all plugins but WooCommerce and PV/WCV. Verify that there’s no problem. Then enable plugins one by one and check each time. You’ll find the culprit that way pretty easily.
Ok super I’ll give that a go, thank you.
I did try w3 cache but the site looked a mess. I was obviously doing something wrong. The site was basically a load of links on the left with missing images, I’m assuming the CSS was being ignored or some template issue… I think I was suppose to add something to my htaccess file. And add that part mentioned in the link, would that help the layout? And not select Minify?
I’ll update if I find the culprit plugin as maybe useful to others.
Thank youEmail me ([email protected]) and I’ll send you my W3 Total Cache config file. You can just import it into yours and it should work just fine.
Hello
After more investigating…
The w3 seems to be working fine with the settings & the cdn 🙂
However I’m getting random symbols instead of the lines, heart, mini bubble, etc the plugin symbols have changed to little numbers & letters. So the mini symbols have been replaced from my theme. Is there anyway to stop this happening?
Thank youHey Michelle, I found a bug today while working on my own sites, and I think it might be a plugin you also use. The “WordPress https ssl” plugin, when enabled, changed a lot of the symbols on my sites to weird characters. You might disable it real fast and see if that was the problem. If it is, I have some functions.php code that you can use instead to give you all that that plugin does without any of the bloat.
Ben
hello, thanks for your message i don’t use that plugin. i think the issue was my CDN had the icons as private not public which caused the issues.
i’m still having excessive GET requests sent to the server and i’m still getting blacklisted!! i’ve tried lazy load, w3 cache, combined (js & css) and on the stats it looks much better the sites gone from C / D rating or 60/100 rating to B / B 78/100 rating, but it’s slower than ever, to the point where it crashes! it’s a complete nightmare!
i’m either blacklisted or the site crashes…it looks like it could be wp userfront pro causing a few issues, but i have no idea why that would cause a problem, the excessive get requests started when i installed that particular plugin, but i don’t want to give up on that as i’ve paid for it, and it looks much better than using the back end admin of wordpress! also my slider seems to be an issue… but there’s people using 50 plugins i’ve read about and they say their sites are running perfect with w3 cache / combined etc … i’ve only got about 15 plugins!
driving me nuts! any advice or help would be fab! thank you all!
also installed wc vendors all seems fab so far 🙂Are you able to see your access_log for the site? If so, copy and paste the excessive requests you are seeing here, that might help find the culprit based on the URL’s arguments it is calling.
disable the yith plugin and it’s made a slight improvement with the grades
Page Speed Grade:D (60%)
DYSlow Grade:D(67%)
Page load time: 4.45s
Total page size: 1.67MB
Total number of requests: 73but as you can see i’m still getting 73 requests, the exact same…
i have no idea if 73 is good or bad, but something is causing excessive requests to the server again and again by the sounds of it, almost in a loop, but i just don’t know how to find that out.
thank you73 requests isnt bad. I run no sites with less requests than that. What’s beginning to sound more likely is your hosting company sucks. 🙂 Nearly 5 seconds to load a 1.6Mb website is horrible. You should be able to get that in about 1 to 1.5 seconds of a load time on Pingdom.
If you cant access your sites logs to even begin to diagnose the problem, jump ship!
would it be easy to move everything to a different server? i’ve never done this before and concerned i may end up losing the whole site. (even though it’s not much good right now!)
i agree with what your saying. i can’t understand why i’m being blacklisted but they will not help or explain further, at one point the adviser made a vague comment about the requests coming from the 2014 image folder, but with no further guidance i have no clue what that means. with these sites, obviously customers are uploading their own images, and using cameras/mobiles the devises are quite big images…so i’ve looked into image compressing, but ‘smush it’ only compresses 1mb or under files, most of these are over that! but when i reduced the wp user frontend limit to smaller files, they can’t load them at all off mobiles as they are over the limited size, so they simply can’t use the site! frustrating!!!agh i’m going round in circles i think!
Sure, moving to a new server is somewhat easy.
Just make a backup, and then upload and install the backup to the new site and voila, instant move. It helps to have reasonable tech knowledge when using backup and restore plugins, of course.
IF the current host is telling you “too many requests” from the images folder — They suck donkeys. New webhost. 😉
Thank you for your advise – you’re right! they suck!! haha 🙂
do you know any good hosts? i ideally want one that the site can grow with, i heard amazon cloud are good, so maybe cloud servers are a good way to go, i emailed some a few months back, but not many got back to me, or were quoting £300 a month, but i don’t want to physically manage the server ie: the security!also you guys need to set up a donation button! i owe you a beer/cocktail 😉
Cloud servers would be much more useful for when your starting to have about $100,000+ a year in sales at the least. Probably even triple that. 🙂
If I had to pick a webhost right now, I’d go with namecheap.com. A VPS (Virtual Private Server) is probably a good move for you, Shared hosting would probably work too but scale less well than a VPS. https://www.namecheap.com/hosting/vps.aspx
I use my own dedicated server for about $260 a month but it’s a beast with 8 CPUs and 32GB of memory. Probably a bit overkill for you at this point, but keep in mind the options and pricing.
Thanks for the donate button suggestion, one day we’ll have one. 😉
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